Buttermilk and Honey- SHORT PUMP!!!

4.3 ( 617 reviews )
Checking... 11:00 AM - 9:00 PM See Hours
$10–20
12246 W Broad St, Henrico, VA 23233, United States
Buttermilk and Honey- SHORT PUMP!!! is a standout chicken restaurant located in Henrico, VA, quickly garnering a reputation for its exceptional fried chicken and a variety of comfort food delights. The reviews paint a picture of a vibrant dining experience, with many customers raving about the "Dirty Bird," a crispy chicken sandwich that brilliantly balances flavor and texture. The seasoned crinkle-cut fries are described as perfectly crispy and a must-try companion. Guests appreciate the generous portion sizes, particularly the gluten-free options, which have struck a chord with those with dietary restrictions. One satisfied customer mentioned, “The ranch... made me want to slap my mama!” highlighting the quality of the house-made condiments. The overwhelming consensus is that both the food and service are top-notch, with staff often going above and beyond to ensure a pleasant experience. Favorites like the Mac and Cheese deliver a buttery-rich flavor, and the Fried Chicken Salad manages to satisfy even the pickiest eaters. All in all, Buttermilk and Honey- SHORT PUMP!!! offers a cozy atmosphere, hospitable service, and a remarkable menu that leaves diners eager to return. This establishment is undoubtedly a gem in Short Pump, making it a must-visit for fried chicken lovers and food enthusiasts alike.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible car park
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
  • From the business
    • Identifies as Black-owned
    • Identifies as women-owned
  • Service options
    • Offers delivery
    • On-site services available
    • Offers takeaway
    • Serves dine-in
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves comfort food
    • Quick bite
    • Serves vegetarian dishes
  • Dining options
    • Serves lunch
    • Serves dinner
    • Has catering
    • Serves dessert
    • Has seating
  • Amenities
    • Has toilet
    • Has Wi-Fi
    • Free Wi-Fi
  • Atmosphere
    • Casual
    • Quiet
    • Trendy
  • Crowd
    • Family friendly
    • Good for groups
    • LGBTQ+ friendly
    • Transgender safe space
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
    • Credit cards
  • Children
    • Good for kids
    • High chairs available
    • Has kids' menu
  • Parking
    • Free of charge street parking
    • Free parking lot
    • Plenty of parking

Reviews For Buttermilk and Honey- SHORT PUMP!!!

S Hast
Jun 4,2025
This place is it. The Dirty bird was amazing. The fries were crispy tender like a great fry should be. Seasoned to perfection. The Mac and Cheese was oh so buttery good. The staff, Aces! So hospitable and friendly. My food was made fresh and worth every penny. I traveled 1800 miles and stumbled on to this absolute gem. So good!
Linda Zaffram
May 21,2025
Bruhhhhhh!!! Let me TELL YOU ABOUT THIS FRIED CHICKEN!! IT WAS GLUTEN FREE!! Seriously so.damn.good!! It's been on my list to try especially since they had gluten free options. The fact that it is actually real fried chicken is a BLESSING! The seasoned fries were YUM too. Big portion sizes as well. And the RANCH.... Made me want to slap my mama! It was so DELICIOUS Definitely give this place a go! My son didn't like his regular spicy sandwich but my daughter and I who have celiacs say YES! DEFINITELY EAT HERE! We will be back for girls night 3
Tina Ford
May 18,2025
Best chicken sandwich in town by far! The sides are delicious and the pimento cheese bombs are a must! Highly recommend!
Hannah Gray
May 10,2025
This place was really good. They have GF fried chicken!!!! Amazing. It was big portions and the flavor/crisp was perfect! Thank you for thinking of those of us that have food allergies. The fries were really good, too. I liked the hot honey and the spicy ranch. I wish they had one in orlando!! Such a nice treat.
Rosalinda Espinosa
Apr 16,2025
The food was VERY good, the chicken was the best I've had in Short Pump area. One of the workers kept checking in with dine-in customers to make sure their food was tasting good, it was, honestly, really great service. Ordering at the counter was super easy and quick.
Ethan Chen
Mar 24,2025
We had a BIG order online and it was actually prepared very quickly. Personally I got to try the Spicy Asian Persuasion Nashville Coleslaw and the Smokey Chick Fries. The Spicy Asian Persuasion was not too spicy, and had a lot of sauce which was good. Having the Nashville Coleslaw(slaw with Nashville seasoning) was a good refreshing pairing to have in between burger/fries bites. The Smokey Chick was an interesting BBQ take on chicken sandwiches. The flavor is good if you like BBQ sauce, I actually thought it was pretty good but I think I liked the Spicy Asian Persuasion better. I was personally a fan of the pickled onions that came with both sandwiches! The chicken itself had a good crispy texture on the breading and the meat itself was good, though I wouldn't say it was the most tender I've had, but it was very good. The fries came with some type of cajun seasoning and went well with everything. (Crinkle cut, pretty good texture) The fried green tomatoes were also very good! An interesting flavor profile and good use of green tomatoes. Comes with a ranch that is better than storebought. Overall, a good restaurant I would definitely come back to. Solidly a 4.6 for me
Sarah Colson
Mar 4,2025
Partner and I had a great encounter. He had a chicken tender salad and I had a fried green tomato sandwich combo (always on the lookout for a vegetarian option). His salad was pretty hearty. It probably could have used the smallest bit more chicken for the price but overall he would get it again. My sandwich was perfect and the fries were crispy. I see a lot of reviews about wait times but it's a made to order place. The chicken, fries, and tomatoes were dropped fresh while we waited. I would take extra wait time for that any day. The gentleman whom we think was the owner or manager came to ask us how everything was. Very polite and nice. Overall a good first experience.
Chris Reeves
Mar 1,2025
I recently dined at Buttermilk and Honey, and it was an outstanding experience from start to finish. The warm, inviting atmosphere and friendly staff made me feel right at home. I ordered the Smashville Chicken Sandwich, and it was absolutely delicious. The chicken was perfectly crispy on the outside, while still juicy and tender inside. The seasoning was just right, offering a flavorful kick that enhanced every bite without being too overpowering. It was easily one of the best chicken sandwiches I’ve ever had. I also tried the mac and cheese, which was creamy, cheesy, and full of flavor. It had the perfect balance of richness, making it a great complement to the sandwich. Each bite was comforting and satisfying. The fries were a highlight as well. They were perfectly crunchy with a well-seasoned coating that made them irresistible. The combination of the crispy fries and the savory sandwich made for an unforgettable meal. Overall, Buttermilk and Honey exceeded my expectations. The food was top-notch, the service was attentive, and the atmosphere was cozy and welcoming. I can’t wait to return and try more from their menu. Whether you’re in the mood for a hearty sandwich, some comforting sides, or just a great dining experience, this place is a must-visit!

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